You cannot get the salt level to come up in your swimming pool and chlorine generator will not produce chlorine?

Here are some possible reasons why the salt level in your swimming pool may not be rising and why your chlorine generator is not producing chlorine:

Insufficient Salt Level:

- Ensure that the salt level in the pool is within the recommended range specified by the manufacturer of your chlorine generator. Typically, it should be around 2,700 to 3,200 ppm (parts per million).

- Check the salt level using a reliable test kit or consult a pool professional to accurately measure the salt concentration.

Chlorine Generator Issues:

- Verify that the chlorine generator is functioning correctly. It may require cleaning or maintenance, or it could be faulty and need repair or replacement.

- Inspect the chlorine generator cell for any scaling, buildup, or damage that may inhibit chlorine production. Clean or replace the cell as necessary.

- Ensure that the chlorine generator is properly connected to the power supply and that there is adequate water flow through the cell.

Water Chemistry:

- Check the overall water chemistry of your pool, including the pH level, total alkalinity, and calcium hardness.

- pH levels that are too high or low can affect the chlorine generator's efficiency and the stability of the salt chlorine system.

- Total alkalinity and calcium hardness levels that are outside the ideal range can also interfere with chlorine production and salt solubility.

Temperature:

- Chlorine generators operate optimally within a specific temperature range. If the pool water is too cold or too hot, it may affect the chlorine production process.

- Check the water temperature and adjust it to the recommended range for your chlorine generator.

Filter Issues:

- Ensure that the pool filter is clean and functioning properly. A dirty or clogged filter can restrict water flow and reduce the efficiency of the chlorine generator.

- Backwash and clean the filter according to the manufacturer's instructions to maintain good water circulation.

Plumbing:

- Check the plumbing system for any leaks or blockages that may prevent proper water flow to the chlorine generator.

- Ensure that the pipes and connections are in good condition and that the water flow is sufficient for the chlorine generator to operate effectively.

Low Salt Levels:

- If the salt level in the pool is consistently staying below 2,700 ppm, you may need to add more salt to the water. Add the recommended amount of salt gradually and allow time for it to dissolve completely before testing the salt level again.

If you have followed these suggestions and the salt level still does not rise and the chlorine generator continues to malfunction, it is recommended to consult a pool maintenance professional for further assistance and diagnosis. They can assess the specific issues and provide appropriate solutions for your pool's salt and chlorine system.